Privacy Policy

Last updated: March 2026  ·  Sublime Cafebar Ltd, North London

1. Who We Are

Sublime Pizzeria & Bar ("we", "us", "our") operates the website at sublimecafebar.co.uk. We are a restaurant and bar based in North London. You can contact us at info@sublimecafebar.co.uk or by calling 0208 809 1698.

2. What Data We Collect

We only collect personal data that you voluntarily provide to us through our online forms:

• Online orders: name, phone number, order details, pickup time and any special requests
• Table reservations: name, phone number, email address (optional), party size, date, time and any special requests

We do not collect any data automatically, use tracking cookies, or use third-party analytics services.

3. How We Use Your Data

We use the information you provide solely to:

• Process and fulfil your food order
• Manage your table reservation
• Contact you if we need to clarify details about your order or booking

We do not use your data for marketing purposes, and we will never sell or share your personal data with third parties for their own use.

4. Legal Basis for Processing

We process your personal data on the basis of contract performance — i.e. to fulfil the order or reservation you have requested — and our legitimate interest in operating our business effectively.

5. How Long We Keep Your Data

Order and reservation records are retained for up to 12 months for operational and accounting purposes, after which they are deleted. You may request earlier deletion at any time (see Your Rights below).

6. Data Security

Your data is stored securely on our web server. Access to order and reservation records is restricted to authorised staff only. We use HTTPS encryption on our website to protect data in transit.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — you can request a copy of the data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data
• Right to restrict processing — you can ask us to limit how we use your data
• Right to object — you can object to our processing of your data

To exercise any of these rights, please contact us at info@sublimecafebar.co.uk. We will respond within 30 days.

8. Cookies

Our website does not use tracking or analytics cookies. We do not set any cookies on your device through this website.

9. Third-Party Services

Our website uses Google Fonts to load typefaces. This means your browser makes a request to Google's servers when you visit our site. Please refer to Google's Privacy Policy for details on how they handle this data. We do not share any personal information you submit with Google.

10. Complaints

If you have a concern about how we handle your personal data, please contact us first at info@sublimecafebar.co.uk. If you remain unhappy, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page will always reflect the most recent version.